Website Guild Care
Care Home Receptionist
Location Haviland House
Salary- £18,018 per annum pro rata (£9.90 per hour)
Hours of Work- Weekends (14 hours per week, Flexibility available to work either Saturday or Sunday or both 10am – 5pm)
Closing Date- Applications will be shortlisted upon receipt
Our Receptionists are one of the most visible members of the front office team, and are among the first people that visitors or those making phone calls to our homes will communicate with. As such, you will play a key role in providing our residents and their families with the best possible customer service. The Receptionist will also work alongside the Homes Administrator, so will provide valuable administrative support in ensuring the smooth running of the Home.
Our mission is to provide exceptional homes where people can live, love, and be loved where everyone feels like a part of our family. You will make such a difference to the lives of those we care for in this pivotal role. In order to provide kind, compassionate, and high-quality care to residents and visitors, we are looking for people with the appropriate values and motivations.
Proven experience with excellent customer service and relationship building
Proven experience with handling sensitive information and ensuring confidentiality
Demonstrates appropriate interpersonal skills every day to communicate and interact with residents, their families, visitors and colleagues
Strong organisation skills, able to manage a diverse and busy workload
Strong Microsoft IT skills, including Excel and Word documents and working with databases
Able to deliver on deadlines, maintaining accuracy and attention to detail
Ability to use own initiative
The post holder must be able to provide a satisfactory Disclosure and Barring Service check
Previous Office experience
Previous Reception experience
Experience of working with older people/demonstrates awareness of Dementia
Passion for the work of Guild Care – providing support to frailer older people, people living with dementia and people living with learning disabilities
Ability to demonstrate energy, enthusiasm and an unwavering commitment to the delivery of outstanding services
Extensive experience of building successful internal working relationships across departments in a charity, engaging a range of stakeholders.
Benefits of working at Guild Care
Working for a local charity that has supported the community since 1933
Welcome to Guild Care bonus (for eligible roles)- Up to £1000 for Registered Nurses and up to £1000 for Care, Home Care and Day Services Support Staff
Refer a friend scheme- you could earn £500 for recommending a friend to Guild Care
Buddy Incentive- you could receive up to £125 to support our new recruits in role, promoting a supportive and friendly environment for our newcomers (Care Services only)
20-25 days holiday
Flexible shift patterns
Free DBS check
Excellent learning and development opportunities and clear defined care career pathway
Local offers for Guild Care staff
Being part of a values- led organisation
Get in touch
For further information please call our Recruitment Team on 01903 863154.
We reserve the right to close the vacancy upon successful selection of candidates, please apply as soon as possible to avoid disappointment.Further infomation link: guild-care-jobs?Take=23
To apply for this job please visit bit.ly.