Care and Training Manager

A new and exciting opportunity has become available to join our fantastic team as Care & Training Manager to assist in managing our teams, supporting our clients and delivering training to staff.

It takes a truly special person, with the right personality and a passion for making a real difference, to work for Right at Home Mid Sussex. Providing premium quality homecare to adults with physical and learning disabilities and the elderly, we have built up a first-class reputation world-wide and are recognised as one of the industry leaders in the UK.

We are looking for an individual with the strength and determination to support us in taking our business to the next level. Under the direction of the Registered Manager, you will be responsible for the holistic delivery of outstanding care across our territory. You will have exceptional people management and communication skills to support and develop our fantastic team of CareGivers. This role will require a great deal of flexibility and you will need to be focused in achieving operational goals and targets.

We offer:

A competitive salary starting from £28,000-30,000 depending on experience and qualifications
Opportunities for reward bonuses
Award-winning training with access to online and in-person training courses
Opportunity to learn from other Training and Compliance personnel across our network
Ongoing support with your work-life balance being a priority
Progression opportunities through our extensive career pathway
Paid mileage
Pension scheme
Inclusion in a passionate team of care professionals with an award-winning culture

Main Duties and Responsibilities:

• Ensure outstanding compliance across the business and to support the business in achieving a minimum of “Good” in CQC inspections
• Assist the Registered Manager in conducting client assessments and risk assessments, and producing person centred support plans to ensure the delivery of quality care to our clients
• Assist the Registered Manager in reviewing care plans and risk assessments responsively and periodically in line with our policies and procedures
• Assist in conducting client reviews, staff supervisions and spot checks, to ensure control and continuity of excellence in our service provision
• Responsibility for delivery of all training modules as required to ensure all staff reach minimum standards of training compliance
• Ensure training needs of all staff are met effectively, undertaking induction programmes and identifying and providing for on-going training needs
• Conduct thorough and timely internal audits using the required paperwork and reporting methods, liaising closely with the Registered Manager about concerns
• Establish a good working knowledge of all online and offline systems to effectively manage all procedures, specifically our care planning software People Planner and ACP
• Assist in the absence of the Care Co-ordinator in the planning of schedules, and in the management of day-to-day issues arising, such as sickness cover, additional call requests, cancellations etc.
• Participate in the provision of our out of hours / on call services.

Qualifications and Experience:

Hold, or be working towards, QCF Level 3 qualification in Social Care

Understanding of CQC assessment criteria for Good and Outstanding scores

Junior management experience of service provision in the care industry, including minimum three years of hands-on care delivery

If you have experience as a Care Manager, Deputy Care Manager, NHS Ward Manager or Unit Manager we would love to hear from you. However, if you do not have care manager experience, we provide full training and encourage candidates from care roles to apply, for example: Senior Team Leader, Team Leaders, Field Care Supervisor or Senior Care Assistant. This could be your new career, with the full support and training. Anything is possible if you put your head and heart into it.

We take great pride in developing our team. If successful, you will have access to an outstanding support network to allow you to grow and reach your full potential.

Benefits:

Casual dress
Company events
Company pension
On-site parking
Flexitime
Referral programme
Bonus scheme

INTERESTED?

Call our friendly team today for more information on 01444 686060

Or visit our website: https://rightathome.co.uk/midsussex.teamtailor.com/

Job Type: Full-time or Part time