• Full Time
  • Salary: £38,481 per annum

Website Turning Tides

Established 30 years ago, Turning Tides is a multifunctional, complex needs homelessness charity. Our mission is to end local homelessness.
We have gone from supporting a handful of people in the coastal town of Worthing to providing a range of services to over 1,700 people in Worthing, Adur, Littlehampton, Horsham and Mid Sussex. We have over 10,000 supporters, 300 volunteers and 160 staff members to date.
We are offering a rare and exciting opportunity for a resilient; skilled and passionate manager to shape our brand-new residential service in Horsham. This service is unprecedented in the area and the role offers significant scope to apply creativity and flexible thinking in order to fulfil our aim to end local homelessness.


  • Play an important role within a community-led organisation
    Stakeholder pension scheme
  • Up to 25 days’ holiday, increasing with service
  • Health care cash plan and life assurance
  • Flexible working requests from day 1
  • 24/7 Support provider with wellbeing, advice and money saving resources
  • Local discounts including gym membershipTHE ROLE
  • Providing high support, and within this, options for tailored, specialist provision; onsite activity and multiagency support, this new service will be a genuine place of opportunity.
  • You will lead a newly established team to develop, evaluate and adapt the service to meet the unique needs and aspirations of clients, including those who may have substance issues, dual diagnosis or mental health conditions or have experienced multiple exclusions from services.
  • You will ensure a personalised approach to work with people to manage risk and reduce associated harm from substance use and multiple exclusion, ending the need to sleep rough.
  • You will contribute to the strategic development of this service and the organisation at a time of growth and expansion.

To join us as our Homelessness Services Manager, in addition to proven experience of successfully delivering high quality services within the voluntary or public sector, you will also have:

  • Outstanding leadership skills with the ability to identify and develop talent and support individual and team development
  • A track record of collaboratively delivering on change and innovation within services or an organisation
  • A strong understanding of the homeless sector and the factors that lead to and magnify the impact of homelessness on individuals and communities.
  • A strong understanding of mental health, substance misuse, addiction, dual diagnosis and harm minimisation approaches.
  • Good IT skills specifically around the use of databases and excel and interpreting data to improve outcomes.
  • Able to influence both internally and externally
  • A creative, flexible and collaborative approach

The closing date for applications is Wednesday 16 November 2022. Interview date(s) to be Monday 21 November 2022.

No agencies please.

A full job description and person specification document is available to download from our website.

To apply, please ensure you complete an online application form, including your responses to the questions and upload a copy of your CV.  We also require you to complete an Equal Opportunities Questionnaire.

Should you require any assistance with our application process, please email us at: recruitment@turning-tides.org.uk.

Turning Tides requires all staff and volunteers to be committed to safeguarding and promoting the welfare of vulnerable adults. Successful applicants (dependent on role) are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

Please be aware of our Privacy Policy, which is available to view by visiting: https://www.turning-tides.org.uk/about-us/privacy-policy/

Please note that we will only contact the candidates that have been shortlisted for interview. If you have not heard from us within 3 weeks, please assume you have been unsuccessful this time.

To apply for this job please visit www.turning-tides.org.uk.